Veronica Utton
Managing Director
Veronica is a dedicated talent management professional whose career has spanned the non-profit, public and private sectors. Currently, she is managing director of V. Utton & Associates, providing boutique style talent management services to small and mid-size organizations with a focus in the non-profit sector. Veronica is known to be a challenger of the status quo, with an ability to influence and create practices that are people-centric—to ultimately foster and celebrate diverse and inclusive workspaces. Select services include: extensive audits of policies, practices and systems; development of policies, practices and systems; training design and delivery; employee-employer conflict mediations; search and interim management.
Additionally, Veronica is a Master Facilitator with Predictive Success, a coach and facilitator to senior leaders who are navigating career management, development and transition milestones with Radiant (previously Hazell & Associates) and, an educator of Human Resources at Centennial College and Conestoga College.
From 1999 to 2010 as the Head of Human Resources for UNICEF Canada–the Canadian arm of the United Nations Children’s Fund (UNICEF)—Veronica’s responsibilities covered all aspects of human resources strategy and planning; organizational development; change management leadership; people and operations management; volunteer development; facilities management; corporate operations and warehouse logistics.
As the Manager and subsequent VP of Human Resources at the Heart and Stroke Foundation of Ontario, and through 11 years of increased responsibilities, she successfully contributed to developing the role and credibility of the Human Resources function through integrated planning, resulting in centralized management systems and processes.
The early years of Veronica’s career—1984 to 1988—were spent in the financial services industry where she acquired and honed her accounting and business management knowledge.
Veronica served as a Member of the Inclusion, Diversity, Equity & Accessibility Committee with Whitby Chamber of Commerce, she has contributed as a columnist and currently, as an e-Learning subject matter expert to CharityVillage; served as a Board member for the HR Council for the Voluntary & Non-Profit Sector; served as a member of HRPA’s Resource Centre Advisory Board and with the Girl Guides of Canada’s National Human Resources Committee and, currently serves as Past President of the Scarborough Ladies Volleyball Association.
Veronica holds various certifications including: Leadership Circle Profile™, Six Sigma Green Belt, Predictive Index™ (PI) Analyst & Facilitator, Career & Life Options Retirement Coach and a Certified Human Resources Leader (CHRL) with a Post-Graduate Certificate in Human Resource Management (Seneca College) and a Bachelor of Arts in Sociology (York University).
Veronica is most proud to be a mother, daughter, sister, friend, and confidant!
Tracey Johnson
Sr. Learning & Development Associate
As part of the V. Utton & Associates senior management team, Tracey is responsible for and has a passion to influence and guide employees to achieve their full potential. From recruiter to training specialist to Manager, Learning and Development, each of these roles have afforded Tracey the ability to experience the full spectrum of an employee’s life cycle within an organization.
With more than 20 years of experience in Human Resources, Tracey has worked in all major areas of Human Resources including: training and development, management development/coaching, performance management, and change management. Tracey’s extensive experience in the implementation of workforce development programs gives her a solid foundation in the business and science of adult education. Tracey has been recognized for her cutting-edge approach to employee learning and development with the philosophy that “employee development is not a training session; it is a long-term sustainable process.”
Tracey has received notable accolades for her record of achievement in designing high impact manager programs; she has led a managerial leadership academy, managed national launches of employee engagement efforts, designed corporate rewards and recognition programs, designed employee and family assistance programs and brings a creative, impactful flare to employee communications.
Tracey is a Certified LRI 360 Feedback Coach/Facilitator, Certified DDI (Development Dimensions International) Facilitator with a Certificate in Human Resource Management (Seneca College) as well as a Certificate of Achievement – Intermediate (CSTD’s Professional Accreditation Program).